Privacy Policy

Website Privacy Policy

Effective Date: November 9th, 2026 Last Updated: November 9th, 2026

This Privacy Policy describes how Warm Welcome Counseling (Thistle Hofvendahl Licensed Clinical Social Worker Inc.) collects, uses, and protects information gathered through www.warmwelcomecounseling.com (the "Site"). This policy applies to the Site only and does not cover clinical or therapeutic information, which is governed by our separate Notice of Privacy Practices.

Information We Collect

When you use this Site, we may collect:

  • Contact information you provide voluntarily, such as your name, email address, and phone number when you submit a contact or inquiry form.

  • Technical data collected automatically through Squarespace, our website hosting platform, including approximate location, device type, browser type, pages visited, and time spent on the Site. This data is anonymized and aggregated; it does not identify you individually.

How We Use Your Information

Information you submit through this Site is used solely to respond to your inquiries or requests. We do not use your information for marketing purposes, and we do not sell, rent, or share your contact information with third parties for their own commercial use.

Telehealth and Clinical Information

All telehealth services are conducted through Sessions Health, which has their own privacy practices that govern information processed through their platform. This policy does not apply to protected health information (PHI) collected in the context of therapy services. PHI is governed by our Notice of Privacy Practices, which is available on this Site and provided to all therapy clients at the start of services.

We take reasonable administrative and technical steps to protect the information you share with us. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention 

Contact information submitted through this Site is stored securely within a HIPAA-compliant platform in accordance with applicable state recordkeeping requirements. Anonymized analytics data is retained by Squarespace in accordance with their data retention policies. 

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

All users:

  • Request access to or correction of information you have provided

  • Request deletion of your contact information from our systems, subject to applicable legal and recordkeeping requirements

  • Opt out of any non-essential data collection

California residents (California Consumer Privacy Act / CPRA): In addition to the above, California residents have the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Opt out of the sale or sharing of personal information (we do not sell or share personal information)

  • Request deletion of personal information, subject to legal exceptions

  • Correct inaccurate personal information

  • Limit the use and disclosure of sensitive personal information

  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information below. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the Site after any update constitutes acceptance of the revised policy.

Contact

Thistle Hofvendahl Licensed Clinical Social Worker Inc.

707-273-6982

thistle@warmwelcomecounseling.com 

422 Larkfield Center #585, Santa Rosa, CA 95403

For questions about your clinical records or PHI, refer to our Notice of Privacy Practices or contact us directly.